How to Reset a Prime Video PIN on a Computer
You can only set up a Prime Video PIN through a web browser or the service’s iOS and Android apps. If you access Parental Controls on a Prime Video TV app, you’ll get a prompt to log in to the service on a PC to change your PIN.
Navigate to primevideo. com and sign in with your credentials. Click your profile name in the top right corner and select Account & Settings. Select Parental Controls > Prime Video PIN and click Change. If this is your first time setting up a PIN, simply enter a five-digit PIN into the field and click Save. Input a new five-digit PIN and click Save.
Reset the PIN on iOS and Android
How Do I Remove My Prime Video PIN?
To do this, you’ll need to adjust Viewing restrictions to the highest maturity rating (18+):
Navigate to Account Settings > Parental Controls and scroll down to Viewing restrictions. Ensure 18+ is selected by clicking the green circle next to it. You should see a note indicating All videos can be watched without a PIN. Check the box next to All supported devices to ensure this setting applies across your account.
