Ponies with a particular shade of pink hair can lose the pink color after being exposed to sunlight, and be left with white hair.
Try to hold the pony with the tail facing down to prevent water from entering the pony through the tail. Avoid scrubbing too harshly, especially at the cutie mark. This could damage the toy.
Avoid using acetone on any painted parts of the pony, like the cutie mark and eyes, because it will remove the paint. Be sure to fully wash away the acetone. Otherwise, the acetone can eat away at the vinyl of the pony’s body and damage it.
If the hair is not dirty, you don’t need to shampoo it.
Take your time and don’t pull sharply, or you might pull out some of the hair.
Do not submerge your pony if it is from the Princess line. Princess ponies have raised jewel cutie marks that have a metallic setting, which will rust if exposed to OxiClean.
If you have a Princess pony, this is the safest method to rid your pony of rust.
This can be made easier by using a piece of string as a makeshift needle threader.
Do not glue the head back into place unless you have replaced the tail and are satisfied with your work. Taking the head off will be much more difficult once the glue is dry.