If you don’t see this wording, make sure you’re in the Request Copy tab first.
Since HTML is the easiest file to open and read, you’ll want to select that from the format dropdown.
Depending on the amount of information that you’re downloading, this process may take a while. As this process starts and when it ends, you’ll receive emails letting you know the progress of the file creation.
If you don’t want to download the file on your phone or tablet, you can open your email on your computer.
For security purposes, the file that you requested will only be available for a few days after the email is sent. If you couldn’t download the file in that time frame, you’ll need to restart the process and request your information again.
For security purposes, the file that you requested will only be available for a few days after the email is sent. If you couldn’t download the file in that time frame, you’ll need to restart the process and request your information again.
Enter your Facebook password when prompted. Unzip the file or tap the file on your phone to extract the files inside the zipped folder. To view these files, open your file manager, then go to Downloads > Messages. If you want to save the images only instead of your text, tap the image then tap Save.
Since HTML is the easiest file to open and read, you’ll want to select that from the format dropdown.
If you don’t see this wording, make sure you’re in the Request a download tab, which you will find in the top right corner of the page.
Depending on the amount of information that you’re downloading, this process may take a while. As this process starts and when it ends, you’ll receive emails letting you know the progress of the file creation.
You can also get to the file download by going to Settings & privacy > Settings > Your Facebook Information > Download your information > Available Files. For security purposes, the file that you requested will only be available for a few days after the email is sent. If you couldn’t download the file in that time frame, you’ll need to restart the process and request your information again.
You’ll be prompted to enter your Facebook password to download the file then your file manager will appear and ask where you want to save the file. Unzip the file and extract the files to a location that you’ll remember. To view these files, find them in your file manager. If you want to save the images only instead of your text, tap the image, right-click it, then select Save Image.
